Terms of Use

These Terms of Use (the “Terms”) form a binding agreement between you and AutoFBA (“AutoFBA,” “we,” “us,” or “our”). By creating an account, connecting an Amazon Seller Central account, or otherwise accessing the AutoFBA service (the “Service”), you agree to these Terms and to our Privacy Policy.

If you do not agree, do not access or use the Service.

You may use the Service only if you:

• are at least 18 years old and have the legal capacity to enter a binding contract;
• operate (or are authorised to operate) a valid Amazon Seller Central account in good standing;
• are not prohibited from receiving the Service under the laws of the United States or your country of residence; and
• provide accurate, current, and complete registration information.

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately at legal@autofba.ai if you suspect unauthorised access. We are not liable for losses arising from your failure to keep your credentials secure.

4.1 Plans

The Service is offered through tiered subscription plans (currently Free, Basic, Pro, and Enterprise). Each plan’s features, usage limits, and price are described on our Pricing page. We may change plan features or prices on prospective notice; existing paid subscriptions will continue at their current price for the remainder of the then-current billing period.

4.2 Payment processor

All payments are processed by Stripe. By providing payment details you authorise us, through Stripe, to charge the recurring subscription fee for your selected plan to your payment method.

4.3 Auto-renewal

Subscriptions renew automatically at the end of each billing cycle (monthly or annual) at the then-current price for your plan, until cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current paid period and you retain access until then.

4.4 Refunds

Subscription fees are non-refundable except where required by law or expressly stated in these Terms. We may, at our discretion, prorate or refund fees for service disruptions or billing errors.

4.5 Referral credits

Referral credits earned through our referral program have no cash value, are non-transferable, and may be revoked if we detect abuse (including but not limited to creating multiple accounts to refer yourself).

You agree not to:

• use the Service to violate any law, regulation, or third-party right;
• scrape, reverse-engineer, decompile, or attempt to extract source code from the Service;
• upload malware, run automated load against the Service beyond your plan’s limits, or otherwise interfere with its operation;
• circumvent authentication, rate limits, plan gates, or any other access controls;
• use the Service to send spam, phishing messages, or unsolicited bulk communications;
• resell, white-label, or sublicense the Service without our written consent.

AutoFBA helps you operate inside Amazon’s ecosystem, but your Seller Central account, your listings, and your sales are yours. You are solely responsible for:

• compliance with the Amazon Services Business Solutions Agreement, Amazon Seller Code of Conduct, and all marketplace-specific policies that apply to your account;
• verifying brand-gating, gated categories, ungating requirements, and any restricted-product rules before sourcing or listing an item;
• obtaining intellectual-property authorisation (trademark, copyright, design patent, distribution rights) for every product you list;
• tax collection, remittance, customs, and import compliance for the goods you sell;
• responding to A-to-z claims, chargebacks, and Amazon performance notifications.

AutoFBA never accesses or manipulates your Amazon account outside the permissions you grant via the Selling Partner API, and we do not scrape Amazon’s website.

The Service uses AI models to generate product matches, listing copy, keyword suggestions, supplier outreach drafts, pricing recommendations, and similar outputs (“AI Output”). AI Output is provided for your evaluation and is not professional advice. AI models can be wrong, out of date, or biased. Before you act on any AI Output you must:

• review the suggestion for factual accuracy;
• verify the underlying product, supplier, price, and intellectual-property situation independently; and
• confirm the suggestion complies with Amazon’s policies and applicable law.

AutoFBA is not liable for losses arising from your reliance on AI Output that you did not independently verify.

If you enable automated repricing, the Service may change the price of your listings on Amazon within the bounds you configure. You are responsible for:

• setting accurate minimum and maximum price bounds before enabling automation;
• maintaining a minimum-markup or minimum-margin floor that prevents selling below cost;
• monitoring the repricer’s decisions and disabling it when needed.

AutoFBA enforces server-side bounds to prevent unbounded pricing changes, but ultimate responsibility for prices on your listings rests with you.

You retain all rights to the data you submit or that we receive from Amazon on your behalf (“Your Content”). You grant us a limited, non-exclusive licence to use Your Content solely to operate, maintain, and improve the Service for you, and to send it to our sub-processors as described in our Privacy Policy.

We do not sell Your Content and we do not use it to train third-party AI models.

AutoFBA, our logo, our code, our documentation, and the design of the Service are owned by us or our licensors and are protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes for the duration of your subscription.

No other rights are granted. You may not copy, modify, distribute, or create derivative works of the Service except as allowed by law or expressly permitted by us in writing.

The Service integrates with third-party services including Amazon, Stripe, Supabase, Vercel, OpenAI, Anthropic, Resend, Upstash, and Google Trends. Your use of those services is governed by their respective terms; we are not responsible for their availability, security, or content.

You may cancel your subscription at any time from your account settings. We may suspend or terminate your account, with or without notice, if you breach these Terms, fail to pay, jeopardise the security or integrity of the Service, or as required by law.

On termination your right to access the Service ends. We will retain or delete Your Content as described in the Privacy Policy and Data & Compliance page.

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR PROFITABLE.

AutoFBA makes no guarantee that products you source through the Service will sell, that pricing recommendations will produce margin, or that listing suggestions will rank. Outcomes depend on factors outside our control.

TO THE FULLEST EXTENT PERMITTED BY LAW, AUTOFBA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

You agree to defend, indemnify, and hold harmless AutoFBA, its officers, employees, and agents from and against any claim, loss, liability, damage, and expense (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your breach of these Terms, your products and listings on Amazon, or your violation of any third-party right (including intellectual-property and privacy rights).

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

We may update these Terms from time to time. We will revise the “Last updated” date at the top, and for material changes we will notify you by email or in-app banner at least 30 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance.

These Terms, together with the documents they reference, are the entire agreement between you and AutoFBA regarding the Service. If any provision is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Email legal@autofba.ai.